Privacy Policy & Terms and Conditions
Grove Capital Funding LLC
Effective Date: May 26, 2026At Grove Capital Funding LLC ("Company," "we," "our," or "us"), we value the privacy and security of our customers, website visitors, merchants, independent sales organizations ("ISOs"), brokers, and partners. This Privacy Policy explains how we collect, use, share, store, and protect information obtained through our website, applications, communications, and business financing services.
By accessing our website or submitting information to us, you consent to the practices described in this Privacy Policy.
Table of Contents
- 1. Information We Collect
- 2. How We Use Information
- 3. Sharing of Information
- 4. Credit Authorization
- 5. SMS, Email & Telephone Communications
- 6. Cookies & Tracking Technologies
- 7. Data Security
- 8. Data Retention
- 9. Third-Party Websites
- 10. Children's Privacy
- 11. State Privacy Rights
- 12. Changes to This Privacy Policy
- 13. Contact Information
Information We Collect
We may collect personal, financial, commercial, and technical information including but not limited to:
Personal Information
- Full name
- Business name
- Email address
- Phone number
- Mailing address
- Government-issued identification
- Social Security Number (SSN) or Employer Identification Number (EIN)
- Date of birth
Business & Financial Information
- Bank account information
- Bank statements
- Credit card processing statements
- Tax returns
- Revenue and sales information
- Credit reports
- Business ownership details
- Funding history
Technical & Website Information
- IP address
- Browser type
- Device information
- Website usage activity
- Cookies and tracking technologies
- Referral source and analytics data
How We Use Information
We may use collected information for lawful business purposes including:
Evaluating funding eligibility
Verifying identity and preventing fraud
Processing applications for merchant cash advances, business loans, and financing products
Communicating with applicants, merchants, brokers, lenders, and partners
Conducting underwriting and risk analysis
Servicing existing accounts
Improving our website, services, and customer experience
Marketing and promotional communications
Compliance with federal, state, and local laws and regulations
Protecting against unauthorized transactions, claims, and liability
We may also use information to contact merchants regarding additional financing opportunities and related business services.
Sharing of Information
We may share customer information with:
Credit Authorization
By submitting information to us, applicants authorize Grove Capital Funding LLC and its financing partners to:
- Obtain consumer and business credit reports
- Verify bank account information
- Contact references and financial institutions
- Conduct ongoing account reviews where permitted by law
This authorization may remain in effect for the duration of any funding relationship.
SMS, Email & Telephone Communications
By providing contact information, users consent to receive:
Calls
Emails
SMS/Text Messages
Automated Communications
These communications may relate to funding offers, account updates, collections, customer service, and marketing promotions.
Consent is not a condition of purchase. Message and data rates may apply. Users may opt out of marketing communications at any time.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Store user preferences
- Enhance security
- Support advertising and remarketing efforts
Users may disable cookies through their browser settings, although some website functionality may be affected.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect customer information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no internet transmission or storage system can be guaranteed to be 100% secure.
Data Retention
We retain information for as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on applicable laws and business requirements.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties.
Children's Privacy
Our services are intended for business owners and individuals over the age of 18. We do not knowingly collect information from children under 13 years old.
State Privacy Rights
Depending on applicable state laws, residents may have rights regarding:
- Access to personal information
- Correction of inaccurate information
- Deletion requests
- Opting out of certain data sharing practices
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact: